30-DAYS EXCHANGES

As a small business, returns and refunds aren't in our playbook, but we're delighted to offer you a 30-day exchange policy for a worry-free shopping experience.

If you ever feel like your recent purchase isn't quite hitting the sweet spot, no problemo! We offer a credit usable at NOIRKALA.COM (electronic gift card) or accept exchanges for items of the same value.
 
Take your time with decisions—we're all about choosing consciously. Returns are accepted within a generous 30 days of receiving your order. Items must be sent in their original form and mint condition, otherwise, they will not be accepted for exchange or store credit. Please write down your name and order number. The customer is responsible for delivery charges for the return of his order.
 
The returning address is:

NOIR KĀLA 
CP29 BELOEIL BP BUREAU-CHEF 
BELOEIL QC J3G 4S8 

 Once your return is received and inspected, the exchange or credit (electronic gift cart) will be processed.