1-Year Warranty
At NOIR KĀLA, we take pride in crafting fine jewels from an array of enduring materials like 925 sterling silver, brass, 22k gold vermeil, and 22k gold plated on sterling silver, each piece meticulously handcrafted in Rajasthan with an unwavering commitment to quality and durability. For those seeking an organic touch, we offer sono wood, black wood, finally crafted in Bali.
As with any handmade treasures, slight variations may occur, adding a unique touch to your jewelry. To ensure their lasting beauty, treat them gently and store them in a safe place. Our Maintenance guide provides detailed care instructions for your convenience.
Our Pledge for One Year:
Every NOIR KĀLA jewel is backed by a one-year guarantee. In the rare event of a defect, we're here to assess and address the issue. If the concern stems from the crafting process, we're delighted to replace the item at no cost within 1 year from the date of purchase.
Flexibility is Key:
We understand that accidents happen or wear and tear are part of the journey. If, however, the breakage or defect results from accident, abuse, neglect, or normal wear and tear, we maintain flexibility. While we may not be able to offer free replacement in these instances, we're always here to assist and find an accurate resolution with you.
Vermeil and Gold Plating Assurance:
For gold plated or vermeil jewelry, we're transparent about the variability in durability. The plating isn't guaranteed, as its endurance hinges on factors such as use, adherence to care instructions, climate, skin type, and lifestyle. Find this information on our product sheets, Metal Guide, and Maintenance Guide for full transparency.
Wear your NOIR KĀLA jewels with confidence, knowing that we stand behind our craftsmanship and are here to make your experience as delightful as the jewelry you adorn.
WORLDWIDE FREE SHIPPINGS
Orders over $200 qualify for free shipping!
30-DAYS EXCHANGES
We gladly accept returns for exchanges or gift-card within
a delay of 30 days.
EXTENDED 1-YEAR WARRANTY
We’re committed to the best. Delight in the benefits of an
extended 1-year warranty.